Shipping policy
Shipping
If you are elegible for an exchange send us an email at contact us for further instructions.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive an exchange, the cost of return shipping will be deducted from your exchange.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are shipping an item over $5, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Missing mail
If an order is missing in the mail please, fill out a missing package request from the post office. Many times carriers mark packages as delivered, but don't actually show up until the next business day. Please contact us if you are having trouble and we will help you track it down. Refunds will not be given for missing packages in the mail as this is out of our control.
If you are elegible for an exchange send us an email at contact us for further instructions.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive an exchange, the cost of return shipping will be deducted from your exchange.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are shipping an item over $5, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Missing mail
If an order is missing in the mail please, fill out a missing package request from the post office. Many times carriers mark packages as delivered, but don't actually show up until the next business day. Please contact us if you are having trouble and we will help you track it down. Refunds will not be given for missing packages in the mail as this is out of our control.